Privacy statement

You can reach the data protection officer of the Ministry of the Interior of the State of North Rhine-Westphalia by e-mail at datenschutzbeauftragter[at]im.nrw.de or via the address:

Ministry of the Interior of the State of North Rhine-Westphalia
Governmental Data Protection Officer
Friedrichstrasse 62 - 80
40217 Duesseldorf

Phone: +49 211 871 01
Fax: +49 211 871 3355

The Ministry of the Interior of the State of North Rhine-Westphalia processes personal data in the performance of tasks incumbent upon it in the public interest. The public tasks of the Ministry of the Interior particularly also cover public relations work, including the provision of information to the public within the framework of this website. The legal basis for processing in this case is Article 6 (1) lit. e) of the EU General Data Protection Regulation (GDPR) in conjunction with Section 3 of the German Data Protection Act (DSG NRW). Insofar as the processing of personal data should be necessary in individual cases for the fulfilment of a legal obligation, Article 6 (1) lit. c) GDPR, in conjunction with the relevant legal provision from which the legal obligation arises, also serves as legal basis.

When processing personal data required for the performance of a contract to which the data subject is a contracting party, Article 6 (1) lit. b) GDPR also serves as legal basis in individual cases. This also applies to processing operations that are necessary for the implementation of pre-contractual measures. In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Article 6 (1) lit. d) GDPR is the legal basis.

Persons under the age of 16 should not transmit any personal data to us unless the consent of their parents or guardians (holders of parental responsibility) has been given (Article 8 (1) GDPR). The consent must then be explicitly noted in the message (Article 8 (2) GDPR). We do not request personal data from children and young people. Knowingly, we do not collect such data.

Each time content of the website is accessed, data is temporarily stored on the servers of our hosting partner via so-called protocol or log files, which may allow identification. The following data is recorded each time the website is accessed:

• Date and time of the request
• Page called up and type of request
• Message whether the call was successful (HTTP status code)
• Operating system, browser type and browser version used
• Host name and IP address of the calling device/computer
• Referrer URL
• Amount of data transferred

This data is not merged with other personal data that you actively provide when using the website.

We collect server log files for the purpose of administering the website and being able to detect and prevent unauthorized access.

The server log files with the above data are automatically deleted after 7 days. We reserve the right to store the server log files longer if facts exist that suggest the assumption of unauthorized access (such as an attempt to break into our IT system or a so-called DDOS attack).

Data logged when accessing this website or collected for a specific service will only be transmitted to third parties outside the above-mentioned data controllers and data processors,

• insofar as we are obliged to do so by law or by judicial or prosecutorial order, or
• if the transfer is necessary for legal or criminal prosecution in the event of attacks on the Internet infrastructure of the hosting partner.

In addition, we expressly draw attention to the fact that the service provider Vimeo, which is integrated by the Ministry of the Interior on the website, stores website visitors' data in accordance with its data usage guidelines when these services are actively used, such as playing a video on the website, and uses this data for its business purposes. The Ministry of the Interior has no influence on the collection of data and its further use by Vimeo. Thus, there is no knowledge of the extent to which, where and for how long the data is stored, the extent to which the networks comply with existing deletion obligations, what evaluations and links are made with the data and to whom the data is disclosed.

Via the e-mail address contact[at]nora-notruf.de, you can obtain technical support, report accessibility issues or give feedback and make suggestions concerning the emergency call app. The e-mails sent this way are processed as support requests on our behalf by bevuta IT GmbH. They are stored on the servers of bevuta IT GmbH and are deleted one year after the support ticket opening date.

Contacting the Ministry of the Interior by e-mail is possible not only via the personal office e-mail addresses of employees and various functional mailboxes, but also via this central e-mail address: poststelle[at]im.nrw.de.

You can also contact us through this website using the form found here.

The contact form only asks for your e-mail address, your message and an assignment of topics. In addition, you can enter your name as optional information. Without this data (except for the name), your request submitted via the contact form cannot be processed. When you submit the form, the language version of the website used, a timestamp and your IP address are also stored.

In addition, you have the right to file an objection at any time, on grounds relating to your particular situation, to the processing of personal data concerning you, which is carried out on the basis of Article 6 (1) lit. e) GDPR.

If you file an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims.